our blogs

You Haven’t ‘Done’ Baguio Until You’ve Queued at Good Taste - Here’s Why


What's new

You Haven’t ‘Done’ Baguio Until You’ve Queued at Good Taste - Here’s Why

By: Raeneil Inocencio - Copywriter

There's a certain magic that clings to places that have stood the test of time, especially in a city as dynamic as Baguio. And among its enduring icons, Good Taste Restaurant shines brightest. For decades, this Chinese-Filipino eatery has been quietly feeding generations, its reputation growing not from flashy campaigns, but from something far more profound: a consistent, comforting promise. What began as a humble family-run business in the 1960s has blossomed into an undeniable city landmark, a pilgrimage site for tourists, a reliable haven for students, and a cherished tradition for locals and balikbayans alike. Indeed, for many, a trip to Baguio simply isn't complete without a stop here.

The old facade of Good Taste in Baguio City, where long lines have formed since the 1960s for its affordable Filipino comfort food.

Photo credit: Good Taste

You haven’t truly experienced Good Taste in Baguio without lining up, the long queue is part of the tradition.

Photo credit: havetox

The experience itself is part of the allure. The famously long lines that snake outside, the lively shared tables where strangers become temporary companions, the overflowing plates of buttered chicken and chopsuey – it all contributes to a unique atmosphere that keeps people coming back. What truly fascinates me is how Good Taste has achieved this legendary status with almost zero traditional advertising. It has relied instead on an ironclad reputation, a strategic location, and a raw, unmanufactured authenticity. This makes Good Taste a powerful lesson for any generational business today, proving that genuine value and connection can, and often do, triumph over marketing noise.

The unspoken promise of value for money: In an age where every peso counts and prices seem to be on a relentless climb, Good Taste remains defiantly, almost stubbornly, affordable. This commitment to unbeatable value-for-money has become its most potent form of marketing, drawing in crowds without needing to utter a single word. As one online commenter aptly put it, the "Price to Value Ratio is good (In terms of serving size). On the other hand, the taste is somewhat typical, not bad, but nothing too fancy.This focus on generous portions at budget-friendly prices resonates deeply, particularly with large Filipino families and savvy travelers. It’s a silent, powerful promise that Good Taste consistently delivers on, building trust that money simply can't buy.

Overflowing plates of Good Taste favorites like buttered chicken, grilled meats, fried rice, and chopsuey — part of the charm that keeps diners returning

Photo credit: shellwanders

For brands that have built their legacy on this principle, the challenge is communicating that value in a saturated digital landscape. This is where expertise in digital amplification is key , transforming loyal customers' word-of-mouth recommendations into a powerful digital force that showcases an unbeatable price-to-value ratio to a new generation of consumers.

A Cult Following Forged in Simplicity & Authenticity: Step inside Good Taste, and you won't find chic interiors or avant-garde plating. Instead, you'll encounter bustling simplicity and a straightforward menu. It doesn't try too hard because, frankly, it never had to. And that, paradoxically, is precisely what cultivates its fiercely loyal fanbase. For many, it's not just a restaurant; it's a "go-to almost anytime" place, especially when one "cannot decide on a place to go". While some newer visitors might initially find its "big karinderya" (local eatery) vibe less "picture-worthy," many locals cherish this exact quality, seeing it as a genuine reflection of Baguio dining . This unwavering commitment to its original identity, rather than chasing fleeting trends, has cemented its place in the hearts of its patrons. It's a reminder that true character is often the most compelling brand story.

People flock to Good Taste not for chic interiors, but for the delicious food that truly reflects authentic Baguio dining.

Photo credit: Rella Finds

In a market obsessed with fleeting trends, a brand's authenticity is its most valuable asset, but it must be cultivated digitally. Strategic partners are crucial for helping generational businesses define and celebrate their unique brand identity. By crafting a content strategy that authentically reflects a brand's DNA, they can ensure a digital presence that is not just trendy, but genuine and true to its legacy, cultivating the same fierce loyalty online as in person.

The Art of Quiet: Word-of-Mouth, Not Billboards: In an age saturated with flashy campaigns and social media stunts, Good Taste has mastered a counter-intuitive yet incredibly powerful form of promotion: the art of quiet marketing. You won't see massive billboards or viral TikTok challenges orchestrated by the brand itself. Its marketing engine is fueled by consistently good food and the powerful ripple effect of word-of-mouth. As one online commenter shared, "For first or second timers, who visited the city, they might have heard of a Good Taste Restaurant to visit, probably by word of mouth". This organic advocacy, driven by genuinely satisfied customers sharing their experiences, is far more credible and impactful than any paid advertisement. It's a testament to the enduring power of genuine customer satisfaction in building an unshakeable brand reputation.

Word-of-mouth is the most powerful form of marketing, but in the digital age, it needs a digital platform. Strategic partners specialize in supercharging word-of-mouth through social media and digital engagement. They create content strategies that give customers a reason and a platform to share their positive experiences, helping to build a digital community where satisfied customers become the brand's biggest advocates, turning their personal recommendations into a powerful, widespread marketing force.

Always Listening: Subtle Adaptations for a Changing World: While the core menu and bustling ambiance largely remain untouched, Good Taste isn't entirely static. There are subtle tweaks, quiet improvements that show a responsiveness to evolving customer expectations without ever losing its soul. Reports mention the introduction of POS systems, table ringers, and even a robot serving dishes in recent years, indicating a move towards efficiency and modernization. These adaptations demonstrate that while the essence stays the same, Good Taste is attentive to enhancing the customer experience, proving that evolution can be subtle yet profoundly significant. It's about refining the experience, not reinventing the wheel.

Good Taste has modernized its operations by incorporating new technology, including self-service kiosks and a robot waiter, to enhance the dining experience.

Photo credit: The Philippine Star

For brands seeking to modernize without losing their soul, this kind of strategic evolution is key. A partner with marketing expertise offers strategic guidance on implementing subtle, impactful innovations. They can conduct market research to identify key areas for improvement, like optimizing an online ordering process or enhancing a digital presence, without compromising the core identity. This helps brands make small, strategic changes that have a big impact on customer satisfaction, proving that they can evolve and grow while staying true to their roots.

Why Does Good Taste Still Tastes Like Home? 

Good Taste Restaurant stands as a powerful, living testament to a simple yet profound truth: for generational businesses, marketing isn’t always about radical reinvention. Often, it’s about deeply knowing who you are, consistently delivering on that promise, and serving it with unwavering dedication. In a city that keeps evolving and a market that constantly shifts, Good Taste remains a comforting, delicious constant. It's a powerful narrative of how authenticity, value, and a deep connection to community can build a legacy that doesn't just survive, but truly thrives across decades.

The lessons from Good Taste are clear, but applying them in today's market requires a strategic partner. JG Worldwide is committed to helping generational businesses find their place in the modern market. We specialize in empowering brands to navigate modern marketing without losing their soul. From defining your brand's DNA to amplifying your story through modern channels, we help you bridge cherished traditions with cutting-edge strategies. Our mission is to help your brand not just survive, but truly thrive, for generations to come.